Company Fletcher Building Limited
Location Christchurch City, Canterbury
Pay & Benefits Base Package + Bonus
Listed Tue 9 Jan, 1:05 pm
Type Full time, Permanent
Dimond is one of New Zealand's largest manufacturer of long run roofing, cladding, structural and rainwater products. We are part of Fletcher Building, a diverse, global building industry company. Calder Stewart Roofing is part of Dimond and is a leading supplier of premium grade roofing, cladding and spouting materials and products, designed and tested for New Zealand settings and environments. After a recent merger the two brands have been combined.

Our Christchurch site has been working closely with the building sector for over 50 years. We sell roofing solutions to group home builders, residential and commercial construction companies. Our products are architecturally & functionally unique and as such we have end-to-end customer service team dedicated to pre and post-sales support, technical trouble shooting, maintaining accuracy of orders for shipping and building close working relationships with our internal & external customers.

We believe we have something special in our Customer Service team, we are building a culture all about doing a great job while having fun; right now we are looking for a skilled Customer Service Representative Team leader who wants to take a lead role in building robust CSR processes in to an established team ready to do things. This is an exciting role working with the established Dimond and Calder Stewart brands.

To be successful you will need to have proven experience in a Customer Service role demonstrating abilities in problem solving, systems & IT, great verbal & written communication skills and a customer/team collaboration approach to working.
Ideally you will have a background in team leadership or supervision with experience making business processes simpler.

In return, you’ll be enjoying a dynamic business with excellent leadership, people managers, leading brands and a strong market position, and as part of the Fletcher Building group, you’ll have access to a host of fantastic staff benefits!

Please apply by clicking the button or visiting (reference DIM/10021153)

Applicants for this position should have NZ residency or a valid NZ work visa.