Jobs Listing Branding
Company Rentokil
Location Auckland City, Auckland
Listed Thu 11 Jan, 1:01 pm
Type Full time, Permanent
Reference 10965
Rentokil Initial - Hygiene is currently searching for a Customer Service Representative to join our fast paced Auckland based team. We are looking for an experienced individual with excellent communication skills, ability to prioritise and to stick to deadlines but most of all, are passionate about providing the best level of service to our customers and enjoys working within a great team for a great company.

Initial Hygiene has been offering Hygiene solutions to businesses for almost 50 years. We operate in all regions of New Zealand employing passionate people to manage, maintain and service our extensive customer network.

The main duties for this role include:

  • Ensure delivery of excellent customer service through fast and accurate processing of Customer queries and coordinating with other departments to resolve customer enquiries
  • Managing customer escalations and liaising with internal departments to resolve complaint
  • Report on a daily basis activity and results
  • Providing administrative and account support
  • Accurate processing of Sales Contracts and liaising with Account Managers and other branches / departments

The ideal candidate will possess:

  • Previous experience with customer service
  • The ability to build long term internal and external relationships
  • Exceptional written & verbal communication skills
  • Attention to detail and problem solving
  • Intermediate Microsoft Office skills
  • Time Management and Organisational Skills

If you are looking for an exciting role supported by a great team and a supportive manager and the opportunity to advance your career with a global & reputable company, then this is the role for you! APPLY NOW!

Applicants for this position should have NZ residency or a valid NZ work visa.