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Jobs Listing Branding
Location Auckland City, Auckland
Pay & Benefits $17-$18/hour
Listed Wed 11 Apr, 4:03 pm
Type Part time, Contract/Temp
Reference MCAH/A2
  • A rewarding and fun environment with a company focused on care
  • Support our clients to get the right nurses and caregivers every time
  • Join healthcare now - it's one of the fastest growing industries around

Medcall is New Zealand's largest specialist healthcare agency and we specialise in recruiting and placing Healthcare Assistants, Caregivers and Registered Nurses into various clients around New Zealand on a casual, as needed basis

Our primary focus is in the aged care sector were our casual care staff support the elderly in aged care facilities to ensure they receive high quality care, maximize their independence and dignity, add a little fun to their day and leave them with a smile on their face.

During business hours we have a full time call center team who manage 100's of calls and emails each day requesting Nurses or Carers for our clients. We are a fun organisation that works hard and plays hard. We like to have laugh, fun and some of are a bit quirky but we all believe in our company tag line which is "people who care" We a operate 24/7 and so need support around that team.

We are looking for a gifted coordinators to join our after-hours team to help match our care staff with the requests that come in from our clients, manage the occasional cancellation and to help triage any issues that come up.

This position will be based in our Newmarket office in Auckland and we are relocating to Anzac Avenue around May. We have the following shifts combinations available on a casual, as required basis;

Monday to Friday: 0500-0900 + 1600-2400

Fridays: 1400-1900

Saturdays and Sundays: 0500-1300 + 1000-1800 + 1500-2400

On the early morning and late night shifts, you will be alone in the office but it's in a safe and secure location and we've never had any safety concerns.

The shifts are currently split and shared around our team and can fluctuate with as the need arise and we also often need cover during the day (0830-1700) if one of the day team are ill. We are looking for people with flexibility and who have the ability to cover all shift combinations.

These are casual positions and we cannot guarantee hours but we are a growing company and there are possible options for career advancement and possible permanent opportunities may arise.

Our team works really well together to cover the shifts using a roster system (1 to 2 weeks in advance) and are led by a very knowledge and supportive Team Leader.

So if you want a few hours a week (sometime less, sometimes more when we need more cover) and you have the following skills, then please apply:

  • Great customer service skills
  • A can do attitude and a problem solving mind
  • Previous knowledge of healthcare would be ideal but not necessary
  • A genuine enjoyment of working with people from varying backgrounds and cultures.
  • Good computer skills and a quick leaner
  • The ability to work and thrive in a face paced environment
  • Steady under pressure and the ability to maintain attention to detail!

For more information please phone Matt on 0800 314 314 or click apply now and submit an application today. We are looking for people who can sooner rather later but of course we want the right people.
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