Jobs Listing Branding
Company Sofitel Auckland Viaduct Habour
Location Auckland City, Auckland
Pay & Benefits Uniform and meals
Listed Wed 14 Feb, 4:55 pm
Type Full time, Permanent
RESPONSIBILITIES:

-Projects professional image at all times through personal presentation / interpersonal skills.
-Knowledge of New Zealand wines and other beverages.
-Passion for food and beverage and delivering outstanding customer service.
-Great attention to detail.
-Willingness to learn and a can do attitude.
-Organizes time and work efficiently.
-Effective verbal and written communication skills.
-Ability to problem solve and think on your feet.


SPECIFIC REQUIREMENTS:
-Previous experience in a similar role or any customer service experience, preferably in a fast paced five-star environment
-Explain the menu to guests, assisting those with special needs or preference.
-Organize an assigned section and ensure it runs efficiently and productively.
-Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.
-Recognize regular guests by name and anticipate their needs
-Deliver orders promptly and liaise with the kitchen on special requests.
-Offer advice on suitable beverages.
-Keep tables and service areas clean and tidy.
-Flexibility to work weekends and public holidays

Applicants for this position should have NZ residency or a valid NZ work visa.
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