|Company||Novotel & ibis Christchurch|
|Location||Christchurch City, Canterbury|
|Pay & Benefits||Uniform Staff Meals, Progressive Career, Discounts|
|Listed||Tue 31 Jul, 9:24 am|
|Type||Full time, Permanent|
An exciting opportunity has become available for a Night Manager to join the small yet close knit team at Novotel & ibis Christchurch with an opportunity to grow further. Ideal role for an experienced night auditor.
Novotel Christchurch Cathedral Square and ibis Christchurch are located in the heart of the city, featuring 154 & 155 rooms, with restaurant & bar along with conference facilities respectively.
You will need to be responsible, self motivated, passionate and committed to delivering exceptional customer service. While being able to perform autonomously and as part of the team.
Ensuring the team consistently strives to provide a high standard of service while being a night owl.
You will assume responsibility of the hotel over night. This role is very hands-on and involves all aspects of Front Desk operations & ensuring the safety of the hotel at night. This is the ideal role for a current Night Auditor looking for the next step in their career with AccorHotels.
Your key responsibilities will include welcoming late arrivals, auditing the day’s transactions, preparation of daily reports, attending to reservation enquiries, safety and security for hotel guests and dealing with any guest concerns that may arise.
In addition to this, you will also be required to assist with F&B duties, attend to housekeeping and maintenance issues, solving of guest complaints and making operational decisions in the absence of the General Manager.
Minimum 1 year experience as a night auditor/Receptionist in a medium to large hotel.
Ability to make sound decisions and problem solving independently.
Diploma in Hospitality or Hotel Management
Ability to oversee the hotel operation in the absence of the General Manager.
Strong organisational and time management skills.
Have a good understanding of OPERA and Microsoft Suite.
Have cashiering and reconciliation experience.
Immaculate personal presentation and high level of communication – both verbal & written.
Passion for delivering outstanding customer service.
Full NZ drivers license.
Ability to drive manual and automatic.
Managers certificate required.
Flexibility with availability particularly public holidays & weekends.
Successful candidates will have NZ Citizenship or residency.
Applicants for this position should have NZ residency or a valid NZ work visa.