Jobs Listing Branding
Company OCS Group
Location Manukau City, Auckland
Listed Fri 3 Nov, 2:07 pm
Type Full time, Permanent
Reference 3840565_2
Air New Zealand Valet Parking

  • Be the face of our business - the trusted advisor to our customers
  • Utilise your energetic and positive personality to engage with our clientele
  • Join a market leading team and organisation based at Auckland Airport!
  • Work for the best - Air New Zealand Valet Parking!

OCS Group is trusted by over 4,000 staff throughout New Zealand to deliver a range of essential and sustainable facilities management services, 24 hours a day, with one point of contact. From cleaning offices large and small, to building maintenance for national brands, we provide the essential services that keep businesses and societies running day in and day out.

As the largest family-owned facilities management services company in the world, we deliver over 80 services to the standards of global best practice.

We are growing, and are now looking to add to our Customer Services team at one of our most prestigious clients, Air New Zealand Valet Parking. This is where you come in.

Working in a close knit group of busy, fun loving and diligent go getters, based at Auckland Airport's domestic terminal, you will be the face of Air New Zealand's Valet Parking. Your role will be simple, to delight our prestigious customer group in all that you do.

Your day will be packed with variety including; customer contact and interaction, dealing with complaints, managing transport too and from the airport terminals, checking-in customers for their flights and any other front-line customer service request that may come your way.

In your role, you will:

  • Be the trusted advisor to our customers
  • Manage our CRM with customer details and update their requirements and check-in and out details
  • Do general administration
  • Work on a 4 day on, 2 day off rotating roster including weekends

You are energetic, well presented and an exceptional communicator. You thrive in a fast paced ever changing environment and live and breathe customer services with variety, where no two days are ever the same.

Joining OCS means joining a stable global organisation with exciting growth plans. You'll be paid well, work with an awesome who will see you going places and a great, close-knit family like team within a secure, stable and growing industry.

What more could you want? Don't delay, apply now!

Applicants for this position should have NZ residency or a valid NZ work visa.