Jobs Listing Branding
Company Sofitel Auckland Viaduct Habour
Location Auckland City, Auckland
Pay & Benefits Uniform and Meals
Listed Wed 8 Nov, 2:45 pm
Type Part time, Permanent
PERSONALITY AND SKILLS:

-Welcoming and fare welling all guests, ensuring that all their needs and wants are met.
-Assisting guests with queries on places of interest, directions, dining options, transport, weather etc
-Transferring, storage and handling of guest luggage and property
-Parking and retrieving guest cars as part of the property's valet service
-Attending to all incoming calls in a professional and polite manner
-Maintaining strict security procedures to ensure guest confidentiality and safety
-Assist in the implementation and maintenance of Sofitel brand standards

SPECIFIC REQUIREMENTS:

-1 year experience minimum in hospitality, with 4-5 star hotels preferred.
-Knowledge of Opera or a similar property management system, preferred.
-Experience in customer service is essential.
-Understanding of luxury guest expectations and a desire to exceed those expectations.
-Ability to work varying shifts, weekends and public holidays.
-Full, clean valid New Zealand manual driver’s license is essential.
-Multi-lingual, preferred, English essential.
-Thorough knowledge of Auckland and surrounding areas, restaurants and activities
-Impeccable grooming & articulate in communication.
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