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Jobs Listing Branding
Company Heartland Hotel Fox Glacier
Location Westland, West Coast
Listed Thu 29 Mar, 1:31 pm
Type Full time, Permanent
Reference HHFG
Heartland Hotel in Fox Glacier is seeking a motivated and passionate Porter to join their existing reception teams with previous experience in similar hospitality roles on the West Coast.

Working as part of a dynamic and friendly team, you will have existing experience in a hotel environment. This is a position which allows you to learn the front office's department's procedures, learn about multiple duties, so that you can better determine your goals for career advancement. You will need to be a confident individual who is flexible and able to work well under pressure.

Key responsibilities for the role include the daily porter duties. All applicants must exhibit a passion and flair for the hotel industry as well as a commitment to customer service.
This is a hands on role. Ideally the candidate will have previous work experience within the hotel environment or similar front office roles. The person need to be a self-starter and be able to work as part of a team as well as working on their own.

You will promote positive guest experiences through dealing with guests' enquiries, explaining the hotel facilities and anticipating their needs. Other responsibilities include hotel cleaning and ad hoc duties to assist the front office team.

Key responsibilities

-Storage and handling of guest luggage and property
-Cleaning the public and back of house areas
-Assisting guests with queries
-Attending to all incoming calls in a professional and polite manner
-Security of hotel wings and surrounding buildings is essential.


-Career development
-Discounted hotel rates nationwide and internationally (Niue & Tonga)
-Great Staff Rewards Program

Key Skills and Attributes

-Previous experience in the front office and housekeeping is preferred
-Excellent communication and customer service skills
-Self motivation with the ability to work on your own
-Basic computer and telephone skills
-Attention to detail

The successful candidate will demonstrate excellent time management skills, a proven ability in excellent communication skills and will enjoy working as part of a small but extremely busy hotel team.

Where will I work?

Conveniently located in the heart of Fox Glacier village, Heartland Hotel Fox Glacier offers ready access to the many natural attractions of the area. The historic Heartland Hotel Fox Glacier originally opened in 1928 and has provided a comfortable bed for the night for more than its fair share of climbers and adventurers from all corners of the world. Restored in 2007, the hotel proudly continues its tradition, with modern comforts. With the mighty Southern Alps as its backdrop, the hotel offers fantastic rural and mountain views.

What about the company?

Scenic Hotel Group is 100% New Zealand owned and operated. We pride ourselves on offering true Kiwi hospitality at our 17 hotels in New Zealand and most recently our newest hotel opening in Tonga. From Paihia to Dunedin to Nuku'alofa, our three brands, Heartland Hotels and Scenic Hotels, plus the Te Waonui Forest Retreat, offer distinct levels of quality, comfort and value.

Apply online including a current CV and cover letter to;

Applicants for this position should have NZ residency or a valid NZ work visa.