|Location||Christchurch City, Canterbury|
|Listed||Tue 3 Apr, 2:52 pm|
|Type||Part time, Permanent|
We are currently seeking a part time Night Auditor (2 shifts weekly) to join our exciting & hardworking team.
The duties and responsibilities will include:
•Provide guests with relevant information about the property's structure, services, local attractions and facilities.
•Maximising sales conversion rates.
•Maintains efficient operating procedures for the property's point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float.
•Complete night auditing procedures and passes on the information to the Front Office Manager.
•Responsible for nightly audit of all front office transactions within the property.
•Prepare and distributes daily reports.
•Receive payments from departing guests and process as per company manuals.
•Ensuring the presentation of Reception during your shift is professional.
•Ensuring honest, direct, assertive, polite and consistent communication within and outside the Front Office Department.
•Ensure effective communication between other departments and management.
Check in and checkout of hotel guests;Taking reservations & maintaining guest accounts;Assisting with all guest enquiries;
Successful applicants will have:
•Excellent customer service skills
•Excellent communication, interpersonal and time management skills
•A friendly and outgoing personality
•Excellent grooming and presentation skills
•Ability to work well under pressure and remain calm
•A willingness to use initiative and solve problems
•Knowledge of SIHOT or similar reservations system desirable
•Experience in a similar role within a hotel environment
Sound like you? Apply now.
Applicants for this position should have NZ residency or a valid NZ work visa.