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Company CQ Hotels Wellington
Location Wellington, Wellington
Pay & Benefits staff meals, uniform & accommodation discounts
Listed Fri 13 Jul, 3:43 pm
Type Full time, Permanent
We are looking for an Assistant Night Manager to join our vibrant team at CQ Hotels Wellington. The Comfort and Quality Hotels complex is situated in the lively Cuba Quarter and includes two hotels, cafe, bar & restaurant and a large Conference and Events centre.

As Assistant Night Manager, you will be responsible for the auditing responsibilities of the Comfort and Quality hotels. The successful candidate will be responsible for ensuring a consistent 5-star service that exceeds expectations through the following responsibilities:

*Service of late guest arrivals and early departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
*Assist with supervision of night lobby services including car parking and portering, ensuring guest arrivals and departures are as efficient as possible
*General cleaning tasks to ensure the cleanliness of the hotel including back of house areas
*First point of contact for any queries and assistance
*Assist with running reports and draw up statistical information and conduct balance procedures

The successful candidate must:

*Have a minimum of 2 years experience in a similar role or in a Front Office position
*Have excellent customer service skills; polite, friendly, professional and helpful at all times
*Have great organisation, communication and time management skills
*Be flexible to work varying shifts/ hours including weekends and evenings
*Be a team player
*Have a valid General Manager's Certificate and LCQ
*Have a Management or Hospitality/Tourism qualification suited to this role (preferred not essential)

In return you will receive a competitive benefit package that includes nationally recognised training, development opportunities, uniforms and staff meals.

Knowledge of the Microsoft Office suite is advantageous.

Applicants for this position should have NZ residency or a valid NZ work visa (minimum of 12 months).

If this position fits your career ambitions and experience, please send your Covering Letter and CV to:

Renee Cheesman
HR Administrator

Applications will close on 3/8/18 at 12pm.
Only successful candidates will be contacted.

Applicants for this position should have NZ residency or a valid NZ work visa.