Company Wah loong private limited
Location Lower Hutt, Wellington
Pay & Benefits $ 52000
Listed Thu 2 Nov, 5:48 pm
Type Full time, Permanent
Reference 92439878
We are looking for Operational Manager for our well settled Business in Wellington. Person who is self motivated, who can go few extra miles for the growth of the business.
This position requires a Qualified Operational Manager with appropriate Management qualification and knowledge.
• Ensure the overall business meets profit targets and operates smoothly
• Look for opportunities to improve procedures, and make improvements to purchasing and marketing policies for each store location
• Introduce new products which are on demand and get rid of old stock
• Ensure that the service standards are on the highest level and constantly improve them
• Promoting and advertising the stores’ goods and services
• Setting prices for goods ensuring highest profit
• Develop and maintain a professional and cooperative relationship with suppliers
• Managing stock levels and making key decisions about stock control and pricing, including - implementing stock control systems, stock tracking, purchasing, stock discounting and clearance
• Oversee financial records including budgeting, cash reconciliation, banking for all stores
• Performing regular bookkeeping
• Work with staff in store to assess trends in customer desires or requests or complaints and how these can be managed
• Deal with customer complaints/comments/recommendations and attend to the matter and resolve these quickly
• Recruiting, selecting, orienting, training and motivating employees for all stores including supervisors to oversee when offsite
• Conducting appraisals and performance reviews and providing or organizing, training and development
• Ensure the business has a sufficient level of staffing and staff rosters are prepared in a timely manner
• Ensure staff are trained in the correct procedure for running the business e.g. lotto
• Ensure staff are aware of specials
• Ensure that all staff are aware of their obligations pursuant to relevant legal, employment and licensing regulations
• Ensuring compliance with occupational health and safety regulations

Additional Information;

• Position will require weekend work
• Public holidays and some split shifts

Applicants for this position should have NZ residency or a valid NZ work visa.