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Company Busy Bees Services Ltd
Location Manukau City, Auckland
Pay & Benefits $40,000 to $50,000 PA
Listed Tue 3 Apr, 10:52 am
Type Full time, Permanent
Busy Bees Cleaning Services Ltd is a New Zealand owned and operated Company specialising in all types of cleaning. We are in our 24th year of cleaning operations in New Zealand. The business began in Christchurch and has expanded into Auckland, Wellington, Hamilton, Dunedin and Tauranga. Busy Bees Cleaning is the ONLY cleaning company that has been scored 10/10 following a TARGET TV3 hidden camera “sting.”
We are looking for an IT Support Technician to join our national head office based in Mt Wellington, Auckland. This is a good opportunity for someone who has 2 years’ of website development, implementing and supporting networks and systems.

Principal Responsibilities:
• Designing, developing, installing and maintaining our in house Customer Relationship Management Programme linking the company to commercial customers and franchises.
• Determining software and hardware requirements to provide solutions to problems.
• Responding to enquiries about software and hardware problems
• Adapting existing programs and processes to meet users’ requirements
• Downloading and installing appropriate software
• Ensuring efficient utilisation of applications and equipment
• Implementing computer networks
• Designing and maintaining the company website
• Repairing and replacing peripheral equipment such as terminals, printers and modems
• Administration of the online computer network and company database
• Managing any staff or franchise issues, such as online requests for billing, invoicing, customer information, feedback, refund, claiming of costs and so on.
• The ability to resolve customer issues, particularly in relation to technical or website related issues and any other level of troubleshooting.

The successful candidate must demonstrate the following skills:
• Excellent Technical understanding
• Exceptional Troubleshooting skills for peripheral and networks maintenance.
• Excellent Communications skills, both verbal and written.
• Information and Technology qualification.
• Proven work History in similar environment.
• High level of Windows Operating Systems and Windows-based applications literacy
• Networking TCP/IP, Firewalls & Routing
• Microsoft Office (Including MS Office 365)

Applicants for this position should have NZ residency or a valid NZ work visa.