Company Butler & Hewitt (2015) LTD
Location Napier, Hawke's Bay
Listed Tue 23 Jan, 12:50 pm
Type Part time, Permanent
An opportunity has arisen for an experienced Administrator/Accounts Assistant to join a privately owed, well-established business in Napier.

You will be based in an administration role, working alongside two other office staff.

Our business hinges on providing customers with prompt, efficient service. This role is all about ensuring the accurate tracking and documentation of the services we provide to our customers. This is an opportunity for you to work with professionals in a supportive team environment.

Key responsibilities:
• To effectively manage telephone enquiries such as booking jobs, price enquiries, account queries, receiving payments and receipting into newly implemented software; XERO and Aroflo.
• To book jobs and create tasks in trade service software, following up regularly to ensure completion for the customer is accomplished promptly.
• To prepare quotations and invoices.
• To perform regular checks of jobs not complete and liaise with relevant staff where necessary.
• To cover other administration responsibilities when staff are absent.
• Organise and prioritize workload so as to allow for regular flow within acceptable time frames.
• Maintain the Company’s databases to ensure that it remains credible and up-to-date.
• Be aware of co-worker’s workloads/time constraints and be actively supportive and assist wherever possible.
• Adhere to Heath and Safety Policy, the Privacy Act and other statutory obligations.
• Maintain a safe workplace in accordance with OSH requirements.

Experience and key attributes:
• Be proficient with XERO.
• Have strengths in Microsoft Office including Word, Excel and Office 365.
• Exceptional time management and organisational skills.
• Fast and accurate data entry speeds, and be able to cope well in a busy environment.
• Excellent communication skills both written and verbal.
• Have a genuine team approach whilst demonstrating problem solving skills.
• Have great attention to detail.
• Ideally, have experience with trade based service software such as Aroflo (i-man) or similar, although training will be provided.

The role has a diverse and busy workload with the successful applicant having to be able to multitask, use their initiative, and provide good follow up to enquires. The role is part time along with additionally covering two full time colleagues annual leave/absences.

If you have what it takes then we would love to hear from you. Please email your application along with a covering letter to or for a confidential discussion about the opportunity, phone 0211877534 and ask to speak with Angela; after hours is welcomed if preferred.

Applicants for this position should have NZ residency or a valid NZ work visa.