Jobs Listing Branding
Company Rentokil
Location Auckland City, Auckland
Listed Wed 24 Jan, 11:01 am
Type Full time, Contract/Temp
Reference 11831
We have a fantastic parental leave cover opportunity for an experienced Customer Care Representative to join our high performing team.
Your role will include (but not be limited to):

  • Managing the day to day administration requirements of a portfolio of National Accounts
  • Providing customer service phone support to National Account customers
  • Preparing, processing and submitting client invoices each month
  • Managing client portals to ensure Key Performance Indicators are achieved
  • Working closely with regional teams to ensure all service requests are carried out promptly
  • Monitoring and following up on any overdue service requests via an internal tracking system

  • Providing general administration support to the National Accounts Manager and National Key Accounts Manager

To be successful in this role you will have:

  • Minimum of 2 years' experience in a similar customer service / business administration related role
  • Outstanding verbal and written communications skills with an aptitude to build relationships remotely to achieve business outcomes.

  • Ability to learn quickly and be IT savy
  • Able to demonstrate working effectively under pressure whilst keeping a smile in your voice

  • The ability to use a straightforward and practical approach to handling business issues

Rentokil Initial is one of the largest business services companies in the world. The UK-based company operates in all major economies of Europe, North America, Africa, Asia and the Pacific. The company provides a range of support services in over 50 countries worldwide, whilst retaining the agility and characteristics of a local company.

If you are passionate about providing first class customer service levels and working together as a team to achieve common goals then apply now.

Applicants for this position should have NZ residency or a valid NZ work visa.