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Company Waipa Networks Ltd
Location Waipa, Waikato
Listed Fri 15 Mar, 12:26 pm
Type Full time, Permanent
About Us
Waipa Networks provides electricity line services to 27,000 customers, as well as contracting services throughout the Waikato. We have a vacancy in our small Customer Services team located at our Te Awamutu Office.

Who We Are After

We are after an individual with strong administration skills, who relates well to others, has excellent communication skills, is computer proficient and is a fast learner. Knowing your way around a spreadsheet and experience in database management will be a distinct advantage in this role. Experience in the electricity industry is preferred but not essential.

Your typical daily duties would include:

*Administration of field work, including receiving, logging, dispatching and closing of jobs.
*Scheduling of work for fault response, contracting and other field staff.
*Checking and processing of daily timesheets and vehicle reports for field staff.
*Arranging and implementing the advertising of planned power outages.
*Database management.
*Contract administration.
*Debtors management.
*Receiving and redirecting queries received via reception, phones or e-mail.

Other duties will include:
*Communications and administration support for the Customer Services Manager, including active maintenance of the Company’s social media accounts and internet presence.
*Help manage key external relationships.
*Administration support to other areas of the Company as required.

Hours of Work
The position is 40 hours per week, with normal hours being 8am-4:30pm weekdays including half an hour break for lunch. The nature of the business means that work outside of these normal hours may be required from time to time.

The role requires the employee to maintain a full NZ Drivers licence.

Applicants for this position should have NZ residency or a valid NZ work visa.