|Location||Auckland City, Auckland|
|Listed||Fri 13 Jul, 4:21 pm|
|Type||Full time, Permanent|
ABOUT THE BUSINESS AND THE ROLE:
Online Home Improvement. MARKET LEADER
Trade Depot is the market leader in online home improvement Shop – delivering excellent products at outstanding prices to businesses and consumers. We have a team of 80 and are growing rapidly with constant improvements in service, quality and value.
Our recipe for success combines advanced technology, excellent service, and intelligent and hardworking team members.
Due to our continued growth, we are seeking a talented individual to join us as SALES ADMIN MANAGER. This position will give plenty of variety and will suit someone with a dynamic personality, strong administration skills, attention to detail and very well organised.
Location: 306 Neilson Street, Onehunga
Hours – Full time (40 hours per week)
JOB TASKS AND RESPONSIBILITIES
Plan and direct the sales and marketing strategies for both online and retail shop.
Administration & Computer Skills – Intermediate Microsoft suite/Infusion or similar software experience
Develop and evaluate of company policies, procedures and standards in relation with customers and services provided;
Manage and develop staff providing customer services;
Directly supervise service department personnel and assist with hiring and training of team members;
Ensure high standard customer service and after-sales service including consulting with sales department in developing and reviewing policies and procedures relating to customer service;
Plan and formulate sales targets and objectives with the management team.
Ensure that sales target and business objectives are met.
Direct and implement, together with the Director and Retail Manager in formulation and implementation of Sales Staff (Showroom and Sales Admin) Training Program
Ensure Sale per Hour Targets are achieved by Sales Staff consistently through coaching and monitoring.
Provide regular assessment and advice to upper management with regards to frontline activities to ensure adaptation to market trends and other general promotions status.
Handle the Induction Program of new Showroom Sales, Sales Admin Staff and Management Staff with regards to product knowledge training.
Rostering of Showroom Sales Staff in Auckland Showroom
Train current Showroom Sales and Sales Admin Staff in regard to Product Knowledge and other Sales Competency Behaviours
Direct and implement the Customer Service Standards for both individual and commercial business transactions.
Representation duties in in conventions and home shows by promoting current product portfolio and promotional packages, and the like.
Applicants must work on weekends if required.
Applicants should have NZ residency or Valid work visa.
Relevant tertiary qualification is preferable
Must have knowledge of kitchen appliance, plumbing and bathroom wares
Apply online via the seek application channel or e-mail: email@example.com
Applicants for this position should have NZ residency or a valid NZ work visa.