Company NZSIP
Location Queenstown-Lakes, Otago
Pay & Benefits Flexibilty on hours available
Listed Mon 12 Feb, 9:49 pm
Type Full time, Permanent
Reference CRM
NZSIP manufactures prefabricated super-insulated structural panels for residential construction from our factory in Cromwell . We offer amazing solutions to build next-generation, healthy, energy-efficient home. As the Client Relations Manager you will need to:
1. Oversee a portfolio of clients
2. Build long-term relationships with key clients
3. Address customer requests, concerns and complaints.
4. Develop new business / marketing opportunities

To do this you will have:
* A customer-oriented attitude
* Excellent communication and negotiation skills
* Problem-solving aptitude
* Ability to work well with a team
* Proven experience in client relations management or account management
* Proven track record in meeting and exceeding targets
* Knowledge of residential construction industry is a plus
* Experience tracking relevant KPIs (e.g. customer satisfaction)
* Proficient in MS Office, with working knowledge of CRM platforms (e.g. Insightly or Salesforce)

Ultimately, as the Client Relations Manager you will be excited about the difference we can make to the construction industry in NZ, and enjoy working within our team to achieve client satisfaction.

Applicants for this position should have NZ residency or a valid NZ work visa.