Jobs Listing Branding
Location Auckland City, Auckland
Listed Wed 20 Sep, 12:05 pm
Type Full time, Permanent
Reference AF36044

My client is a leading, privately owned outsourced contact centre and technology company operating internationally and achieving huge growth. This innovative industry leader does things a little bit differently, so this is not your typical Sales Training role.  If you are looking for the opportunity to make use of your creativity, working with the latest in e-learning and virtual training platforms then this role could be the game changer you have been searching for!


Working as part of a fun, collaborative team in modern offices you will enjoy a relaxed work environment, and whilst you will have all the support you need you will also enjoy the opportunity to be self-managing and take ownership of your role. Your key duties will include:

* Facilitating individual and group coaching sessions to improve performance and results
* Designing and developing training modules for use in virtual classrooms
* Facilitating soft skills training to small groups in an e-learning environment
* Contributing to the design and implementation of training strategies for the ongoing development of home based operators
* Listening to call recordings and real time calls to check for compliance and quality
* Providing feedback to home based operators by phone, email and internal chat system


You are an outstanding listener, with a positive, engaging style and the ability to connect with and inspire a diverse team. You are absolutely passionate about coaching sales professionals to achieve results. You demonstrate:

* Success in a sales focused role
* Knowledge and understanding of adult learning principles
* Coaching and/or training experience with the ability to inspire and motivate people to achieve results
* Excellent communication skills and an engaging training style
* Ideally, some familiarity with remote learning/e-learning


This challenging, varied, autonomous role will keep you on your toes and ensure no two days are ever the same! You will enjoy working in a fun, friendly environment, whilst also being part of a culture of high performance where hard work really does pay off. Cool location, weekly team lunches, and plenty of opportunities to celebrate success are just some of the little extras that make this a great place to work. On top of this you will also benefit from a competitive salary and the opportunity to further develop your skills and experience with an innovative organisation. To apply send your cv in confidence to



Applicants for this position should have NZ residency or a valid NZ work visa.