Company Pullman Auckland
Location Auckland City, Auckland
Listed Fri 2 Mar, 1:54 pm
Type Part time, Permanent

Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of AccorHotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated swimming pool, or within one of 16 dynamic meeting spaces. A selection of spacious hotel rooms, the exclusivity of an executive lounge, and chic residential suites with living areas and kitchen facilities framing views from city to sea uniquely redefines the lifestyle of the modern explorer.


Pullman Auckland is looking for talented and passionate housekeeping professionals wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.

Hospitality will always be about experiences and connecting with people. As a Room Attendant / Public Area Attendant, you are more than housekeeping extraordinaire- you are guest obsessed. Through your exemplary, professional and welcoming attitude you will embody the essence, style and spirit of the Pullman brand at all times. Working closely with all departments, you create a place for our global nomads to feel accomplished and energized, as well as facilitate meaningful and interesting interactions for them while on the road.


As a Room Attendant, your primary responsibilities will include:

- Servicing and cleaning guest rooms
- Re-stocking and maintaining the housekeeping trolley
- Following correct procedures for all lost property items.
- Notifying all maintenance problems, and damaged equipment and missing items immediately.

As a Public Area Attendant, your primary responsibilities will include:

- Cleaning and servicing all back of house areas
- Maintaining locker rooms, staff and public washrooms/toilets
- Carrying out regular cleaning duties as allocated
- Assisting with guest queries and delivery of items to guest hotel rooms.


To be successful in your application, you must exhibit the following qualities:

- Be amazing. You will have an outgoing personality with genuine passion for -
Hospitality and customer service
- Be flexible. You are expected to work a variety of shifts which includes weekends across a 7 day/ week roster including early mornings and late nights
- Be driven. You are all about quality and presentation and you have the desire to progress in hospitality
- Show initiative. You are approachable team player and you can think outside of the box
- Be a juggler. You are able to manage multiple tasks at any given time

Whilst talent and attitude are our primary requirements, you also have:

- Experience in a busy 4-5 star hotel environment
- Passion for providing unparalleled levels of service
- The right to work in New Zealand
- Fluent in English
- Exceptional grooming and articulate in communication


AccorHotels isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with range of exciting employee benefits and programs. Just to name a few:

- Staff meals while on duty
- Uniform provided & laundered
- Accommodation discounts & Free
- Anniversary Stay
- Staff celebration & tenure recognition
- Bring your mate to work – program
- Employee Assistance Program
- On-going training, learning and development
- Access to child care discounts

Does this sound like you? Apply now and help make Pullman Auckland an exciting and innovative place to be.

Applicants for this position should have NZ residency or a valid NZ work visa.