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Company Mega Food
Location Manukau City, Auckland
Pay & Benefits Generous Salary (depending on experience)
Listed Fri 23 Mar, 5:03 pm
Type Full time, Permanent
Reference Telesales TL
We are a market-leading Chilled & Frozen Food Distributor on the market for over 20 years. We came from Asian market and are doing all the local market now (over 1500 customers). With an open environment where your ideas and suggestions will always be listened to, this is a great opportunity to be part of the future successes of Mega Food.

With this role, you will work with the Telesales team on a daily basis:
Coaching the team, monitoring call performance, acquisition targets, retaining existing customers, providing feedback into the business on what our customers want and what is happening on the market.

Job Responsibilities:

• Working in a fast-paced environment
• Effective workforce management and rostering to ensure KPI’s are met
• Daily team and individual performance updates and coaching
• Proactively identify data driven opportunities for improvement
• Working closely with managers to deliver effective outcomes
• Inspire your team and those around you
• Managing a team of 8 people

To obtain the job, you need to meet the following requirements:

• Speaking English and Chinese fluently
• Having background in a sales or customer service support environment
• Preferred with sales team leadership experience
• Highly driven with a passion for continuous improvement and seeking out opportunities
• Highly planned with an ability to think strategically and adapt quickly
• Excellent communication skills and level of comfort dealing with the managers and other work relations
• Strong analytical skills with the ability to interpret sales and market data
• Experience in SAP solutions

This role is an immediate start. Are you up to the challenge?

Applicants for this position should have NZ residency or a valid NZ work visa.
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