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Location Christchurch City, Canterbury
Listed Fri 6 Apr, 11:40 am
Type Full time, Permanent
This position is primarily responsible for assisting South Island Branch Manager to successfully deliver and oversight of the company’s car rental and travel touring service to its customers.

• To assist Branch Manager to direct and organize all reservations and pick-ups, and deliveries
• To assist Branch Manager to organise the purchase and maintenance of transport vehicles, equipment and fuel
• To assist Branch Manager to maintain business records and preparing operational statements and reports
• To assist Branch Manager to handle or assist in the resolution of customer service issues
• To assist Branch Manager to ensure a high level of customer service is maintained at or above the area goals
• To assist Branch Manager to coach all staff and empower staff to engage in problem resolution and customer relations
• To assist Branch Manager to continue to increase the market penetration of the branch and increase revenue
• Actively participate in the training, coaching, and mentoring of all Branch staff
• Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel
• Other duties that may be required to carry out, such as tour guiding and driving

Requirements: must have previous experience, in possession of ADS tour guide accreditation, a full driver licence with class 2 and P endorsement.

Applicants for this position should have NZ residency or a valid NZ work visa.