- Store help
- Best Mart Online >
- Returns
Returns
7 Days Money Back Guarantee
Online shopping sometimes means you don't get exactly what you had in mind. Even if your purchase is not defective, if you're not happy just return it within 7 days of dispatch, and we'll issue you the price of your product.
If the product is not defective, it must be unopened and in perfect re-saleable condition. mattresses and pillows on the items that cannot be returned due to hygienic reasons
Delivery fees are not included refunds, and the item must be returned at your own expense.
An RA number is required before a refund will be issued, please do not send an item back to us before you have received your RA number from customer service.
Certain products can not be returned due to hygienic reasons, such as underwear, earrings, and swimwear.
DVDs, CDs, PC console games and certain other products may not be returned due to copyright laws.
If you return an unwanted gift, the credit will be issued to the original purchaser's account.
Returns: The change of mind of an order will be accepted within 7 days after the items are delivered only. You are responsible to ship the product back to the warehouse. Once the item reaches the warehouse, 20% restocking fees will be deducted before the refund.Please return it in the original packing.
Other returns
For any returns outside of the 7 Days Money Back Guarantee please email us for a warranty claim.