Seller information centre

Selling tips

MKT974 Seller Info Centre Header Images FA 13 Listing Tips

Once you’ve got the basics of creating great listings sorted, these tips can help you to take things further.

Multiple-quantity listings

MQLs, or multiple-quantity listings, give you the opportunity to list more than one of the same item, within the same listing.

You can easily create an MQL by clicking on ‘Add a quantity to this listing’ during the listing process.

Or, if you’re using My Products, select the ‘List as Buy Now only’ option.

MQLs are Buy Now only, which means quick and easy sales for you. Being able to sell more than one item in a listing also means that you’re able to get more bang for your buck on promotional extra fees.

Another bonus is that each purchase on a multiple-quantity listing will count towards your sales summary, and if there are no sales it will only count as ‘1’ in the number of unsold listings.



Ping allows you to make instant payments from your bank account, Ping balance, or credit/debit card. Payments appear in a seller’s Ping balance instantly, so buyers should get their items faster. With Ping, you can use the stored money in your Ping balance (from items you’ve sold) to pay for Trade Me purchases.

  • It’s easy: no more mucking around swapping bank account details.

  • It’s instant: payments are processed instantly so you should receive items faster.

  • It’s safe: paying with Ping offers you more protection because it keeps all the buyer and seller information securely on Trade Me. There’s no need to share your bank account or credit card details, and our Customer Support team will help you out if there are any problems. Plus, our new initiative Buyer Protection is applied to most Ping payments.

Learn more about selling with Ping.


Auto-billing is a great way to ensure your products continue to relist automatically without worrying about your account balance.

Once set up, auto-billing will automatically charge your credit card on a weekly basis for the fees you’ve incurred. Every Tuesday, we check your balance and if you’re in debt, we’ll pop you an email with a heads up on how much you’ll be charged. Then on the Thursday of that week, we’ll automatically charge your saved credit card.

If you credit your account between Tuesday and Thursday, we'll deduct that from the amount that is due to be charged. For example, if Tuesday's account balance was -$200 and you topped up by $50, we'd only charge your credit card $150 on the Thursday.

Throughout this process, as long as auto-billing is active on your account, you’ll be able to relist while in debt.

If your credit card declines, your auto-billing is turned off and you'll go back to the usual prepaid process. You're able to enable and disable auto-billing at any time via your My Trade Me page.

Combined shipping

If you’re using My Products or Tradevine, you’ll have access to combined shipping. This enables your buyers to qualify for free shipping when purchasing from you through the Shopping Cart.

Combined shipping can be tailored to you, either by setting up a dollar value or a number of items a buyer needs to purchase from you to qualify for free shipping.

Any listing with Buy Now and Pay Now is eligible if you have an offer set up, and if the buyer makes the purchase through the Cart. The buyer simply needs to meet the criteria of your offer, and they’re good to go with free shipping.

Check out our Seller Blog post for more information on Combined Shipping.

Product photography

Making great listings is key, and a big part of this are your product photos. As a professional seller, your photos are even more important.

  • To increase the chances of a sale, make sure your pictures are good quality and easy on the eye, and that they accurately portray your product.
  • Make sure your lighting doesn’t distort the colouring of the item in the image compared to the actual item.
  • Plain backgrounds are best, ideally white.
  • Ensure your picture is sharp and in focus.
  • Make use of having up to 20 free photos on your listing and take pictures of all angles of the product. Also including extra information like labels and accessories is great.
  • Include pictures of any damage.
  • If you use images that aren’t yours, make sure you have permission from the rights holder so you’re not breaching anyone’s copyright.