Top Seller programme
Top Sellers save 15% on success fees, high volume listing fees, Gallery, Feature, Feature Combo and Super Feature promotional extras and are only charged 1.65% (as opposed to 1.95%) of the total purchase price when receiving Ping payments. Top Sellers also receive 24/7 free phone support.
If you qualify as a Top Seller, you are automatically enrolled into the programme and your savings are paid into your Trade Me account at the end of each day.
How to qualify
To qualify as a Top Seller you must:
- be in trade
- have had at least 60 purchases, or have made at least $10,000 in sales over the past six weeks
- have a 98% or higher positive feedback rating
- have a sell-through rate of at least 10% over the past six weeks. The sell-through rate is calculated by total purchases / (total purchases + total unsold listings).
Please note: each individual purchase that has its own reference number counts as a purchase.
What fees are included in the discount?
Top Sellers save 15% on success fees, high volume listing fees, Gallery, Feature, Feature Combo and Super Feature promotional extras and are only charged 1.65% (as opposed to 1.95%) of the total purchase price when receiving Ping payments.
How is the discount received?
Your savings are automatically paid into your Trade Me account as rebates at the end of each day. We’ll email you a weekly summary of your savings.
What are the benefits of being a Top Seller?
As well as the fee discounts above, Top Seller success fees are capped at $149 ($126.65 with the 15% rebate).
Plus you get a Top Seller label showing on all listings, and the ability to use video for items in Marketplace categories.
There's also a free 0800 number for phone support, found on your My Trade Me page.
How do I remain a Top Seller?
You'll remain a Top Seller so long as you continue to meet the requirements.
Do multiple-quantity listings (MQLs) count towards my sales?
Yes, multiple-quantity listings do count. Each purchase (whether this is one item or more than one) will count as one purchase toward your Top Seller status.
We will calculate any purchase on a multiple-quantity listing as a 100% sell-through rate. If you don't sell any items via your multiple-quantity listing, then the sell-through rate will be calculated as 0%.