Listing #: 1648417783
Business name: Snuggle Inn Boarding Cattery and Kennels
Location: Clarkville
About: High quality facilities for your pet[s].Saf­e and secure,24/­7 monitored fire/break in,Quiet garden surroundin­gs,
Services offered: We provide high quality heated,ind­ividual 2 room..indo­or/outdoor units for cats at our Clarkville property and the dogs at our Fernside Road kennels.
Areas serviced: Everywhere­, including boarding for new arrivals from overseas and for cats and dogs leaving NZ.We cater to all requests. Long term discounts.
Availability: Booking form on our­ease come to view during our open hours.
All info as above.Vet on call 24/7 and premises are fire alarmed and monitored 24/7 as well. Our facilities were built to the highest accreditation and we are fully operational through the earthquakes with generators etc., to keep our services going.Qualified staff.
Check with your insurance company re help with your pets accommodation and any other queries just contact us via our website.We will care for your animals to the very high standard that we are known for.Stay safe,always.Noeline.
DOGGY DAY CARE...Open 6am until 9pm.Grass exercise runs and heated indoor units.Limited numbers so personal care is assured.

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Expires: Mon 27 Aug, 9:59 am

75% from 4 reviews.

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I will add again, her vaccinations were up to date. We had had her for less than 6mths. We had a fully prepaid booking. We brought her correctly completed vaccination book from the vet with us. I know others who have had the same issue. Its a fact. YOu might be a wonderful kennel for looking after dogs but you are a poorly run business. I was VERY lucky to be able to take my dog on holiday with me (Air NZ were very helpful) or i'd have had to cancel because of your incompetence.
bronny1 (346 346 positive feedback) Address Verified Dec 2017  Fri 25 Jul
NOELINE KING: You are obviously intent on trying to discredit our business,but thankfully our very loyal client base proves that we are not poorly run and if you wish to contact me I can maybe explain why you were turned away.No client turned away if all vaxs are correct, including the KC vax and especially if you had paid in full which doesn,t usually happen until you are checking in with your dog .Owners need to be aware that vaxs are important and the kennels are accountable to other owners.Glad to talk.
DO NOT use this facility. I know of multiple people - of which i am one - who have booked to go away at holiday times and turned up to find the kennels are overbooked. Owners use excuses like vaccinations are not up to date (they were and evidence was provided). They do NOT have Asure rating as shown on website either.
bronny1 (346 346 positive feedback) Address Verified Dec 2017  Mon 10 Mar
NOELINE KING: I,ve given serious thought to this comment and have decided that I do have to respond to it.I think your turning up at holiday time and being turned away ,with the reason we are overbooked is ridiculous as the only 2 reasons are that you have not followed the correct booking procedure and had a final confirmation of us and the other is that your vaccinations were not up to date or you hadn,t bought them with you.Clients are always told to make sure vaxs are up to date and bring book with you.
Dear Snuggle Inn. you have been so fantastic in looking after my dog for such an extended time during my EQ repairs. It has been such a trying time for me and my partner feeling like everyone is out get one over us. We really appreciate knowing that Skye has been in such a caring environment. It has been one less thing on our mind and one less battle to fight. Again thank you Michael and Noeline, you are lovely people. Regards Nigel
kiwihigh1 (58 58 positive feedback)  Wed 29 Aug
NOELINE KING: Hi Nigel, Many thanks for your review as I know that the majority of people do not go on sites like this . Further to the above negative from Bronny...Asure Quality does not mean a heck of a lot and I always advise people to go and check the facilities out and give them the important things to look for. If we let people,s pets in to board without the proof of vaxs and our place gets some disease through it. Would you be OK with that and pay the cost.I don,t think so.SnuggleInn,SIMPLYtheBEST
Our wee baby spent the weekend at the boarding kennels and loved it! He made new friends and was obviously well looked after. We were quite picky when choosing somewhere for Rico to spend his first weekend away and loved that there was an area for small dogs. We will definitely book Rico in again, thank you!
prittythings (179 179 positive feedback)  Fri 13 Jul
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