Trust & Safety

Trade Me's blog on Trust and Safety issues.

Keeping your password safe from others

Password

Your password is the magic key to your Trade Me account.

Letting someone else use your Trade Me account is against our rules, and for good reason as you can be held liable for what other people do with your account.

Loose password practices also put you at risk of having your personal information compromised through 'phishing'.

Here’s more than a couple of tips on good password practice. 

  • Never share your password. That’s the easiest thing to do to keep net safe! Don’t write it down anywhere.
  • Choose a password containing letters and numbers that is at least 8 characters long. This means it will be harder for others to guess.
  • Don't use simple passwords that could be found in a dictionary.
  • Don't use your name or part of your email address as your password. Your dog’s name is a bad password. So is the cat’s. Mix it up, make it unique and keep it secret.
  • Don't use "password", "123456789" or “computer” any other easily guessed option. We won't let you, but other sites might not be so secure.
  • Use a different password for each account, so your Trade Me password should be different to your email account and your Internet banking. Keep everything separate so if one account is compromised you don’t lose them all.
  • Change your password frequently. Change it immediately if you think it has been compromised and let Trade Me know.
  • Remember to log out when you have finished using websites. Especially when using a shared or public computer such as at libraries, shared workplace computers and internet cafes, even at your mate’s place or at your flat (you never know who your flatmates might bring home).
  • If you are not the only person who uses your computer don't use the auto-login function. This will help prevent your Trade Me account being accessed without your permission.
  • Trade Me will never ever, ever ask you for your password via email. Sometimes hoax phishing emails try to trick you into giving away your password. Do not give it to anyone. Ever.

If you have forgotten your password, or suddenly feel the need to change it, head to the password change page.

If you're reading this post, chances are you're really interesting in cyber safety so why not check out our Star Wars Guide to safe trading on the site.