Stores > beurerproducts
Please note that we are only based in Lower Hutt, Wellington.
About the Store
Welcome to Beurerproducts TradeMe Store - importers and suppliers of high quality, beautifully engineered, innovative products from Germany.
All products directly imported From Beurer in Germany
We are constantly adding to our product inventory, so we recommend that you check our store regularly for updates.
Make no mistake, there are possibly more competitively priced Asian imports of similar products to be found in the New Zealand marketplace but Beurer products are far superior in reliability and build quality and are backed with a full guarantee.
We do not offer below reserve price, and we do not offer items to watchers after the auction closes.
Please read our terms and conditions below carefully - particularly regarding returns and refunds. We cannot accept responsibility for errors made when purchasing. With regret, we are unable to provide assistance with Beurer products which have not purchased directly through us.
We offer discount if you buy three or more products on the same day if you purchase using Buy Now. Please send message which products you want.
Please check our store regularly as new products arrive every month!
Always read the instructions and use it as directed. Natura Health & Well-Being Lower Hutt
No warranties apply on ALL spare Parts
EM 41/ EM 80 Pads as well
All our electrical products have been tested by Spectrum Laboratories in Auckland and have SDOC's.
Heating Pads are NOT hand warmers, they are supposed to be used for your body only.
Why does my heat pad not get hot enough?
Depending on the heat pad model and method of use, it can sometimes take up to 20 minutes after it has been switched on before the heat pad becomes warm to the touch at the highest setting. The maximum final temperature is reached after approx. 30 minutes at the earliest.
How high is the final temperature?
The maximum temperature that can be reached depends on many factors, including the product heat pad the model (e.g. with or without automatic cutoff) and the room temperature.
It is therefore possible only to give average values obtained under standardised conditions at a room temperature of 20°C +/- 5°C.
Different measurement conditions are specified for each product.
The individual values can therefore not be compared with one another.
Heat pad: 70°C - 75°C
Our humidifiers are for use with pure water only. If you use other substances in them this will cause them to become faulty.
We accept cash (but only by prior arrangement) Please do NOT mail cash.
Internet banking (Direct Credit)
Online(Credit Card) Mastercard or Visa ONLY
Our Bank Details
If you choose to pay by internet banking, please credit the following account:
Please note, when paying by internet banking, be sure to include your name as a reference to appear on our statement. Thank you.
A GST receipt will be included with all purchases.
Goods will be only despatched once payment is showing in our account.
Normal delivery is expected to be next day but may be longer depending on the time of your order and your location in New Zealand. All parcels being sent out will require a signature. This doesn't apply for rural delivery. North Island rural delivery is generally two days and South Island rural delivery can be four days.
Important: Our couriers do not deliver to PO Boxes.
Please ensure that we have your full bonafide postal address.
Return To Base Policy
Please e-mail us immediately in the unlikely event of a product malfunction, and let us know what the problem is. We will gladly replace faulty items after determining the cause of the malfunction. Please retain your receipt as proof of purchase.
Items deemed to be faulty must be returned to us immediately. Unfortunately we will not be able to refund return shipping costs.
Please note: We only accept the return of goods that have been purchased directly from Beurerproducts.
Unfortunately, due to health and hygiene concerns and the nature of the products we sell, we do not offer refunds for items that are deemed unsuitable or that have been purchased in error. This is regardless of whether the item has been removed from the original packaging or not.
Please choose wisely and carefully. You may of course call us for assistance or advice prior to making any purchase.
We do not offer replacement for items that are damaged by the buyer.
All Beurer products purchased from us are guaranteed. Please refer to the original packaging for details.
If product is onsold guarantee is void as we cannot offer guarantee on second-hand products.
No warranties apply to spare parts such as:
Terms & Conditions
By purchasing any product from Our Store you are deemed to have read and fully understood our terms and conditions and in so doing you have agreed to abide by them.
We welcome orders from customers worldwide.
We are also happy to take orders from New Zealand customers who would like us to ship their goods to international addresses. However, to facilitate this we must pass on the air-freight charges to those customers.
Due to variations and fluctuations in postage or courier charges, please contact us to obtain a quote BEFORE you order any product that is to be shipped overseas.
We hope you enjoy browsing our store.
For information, quotations, or advice about any particular product found in our store, please don’t hesitate to contact us at the number, address or email address above.
Please do not attempt to ascertain the cause of any malfunction yourself. Any returned product that has been tampered with or dis-assembled by the user will not be covered by the manufacturer’s guarantee and will not be replaced or refunded.
Gift Vouchers for a special occasion
Beurer Products Gift Vouchers: Terms & Conditions
CBeurer Products (Natura Health & Well-Being) MMXIII.