Contact Details

Ph:
  
(09) 536 5447
Mob:
  
0274 982 419
Office:
 
(09) 5365630
After Hours:
 
(09) 5365447

 


About the Store


After more than 15 years of professional WaterTank and Pump Services, Mike is now operating his own online store under the name of Pumps Direct Ltd. Pumps Direct is the direct importer and distributor of water pumps and other related goods. Products are accessible to all parts of New Zealand and delivered in the shortest time possible. The water pumps are made to Mike’s own specifications. Pumps Direct is evolving all the time to satisfy the needs of his customers as they arise to ensure the manufacturing of the best quality products.

Pumps Direct offers the best quality product at the best price with full customer satisfaction.

After so many years of experience, Mike knows his products inside/out and is able to guarantee their reliability and quality. Mike is easy to talk to and recommended by many for his supportive, friendly, and honest services.
Online has been Mike’s preferred way to establish an on-going and instant communication with his clients. Also with no retail overheads it means lower prices for you. A time and stress saver too!

Pumps Direct is proud to have helped and satisfied thousands of customers in the recent years and will continue to do so in the future.


Store Policies


Welcome to Pumps Direct.
Pumps Direct imports and distributes directly to the public a variety of water pumps and filters for domestic or other use.
All products are brand new and carry warranties.
The aim of our business is to sell at wholesale prices by dealing directly with the customers while keeping the lowest overheads.
Our workshop carry the spare parts needed to give a prompt service or repair of purchased goods if any problems were to arise.
When dealing with Pumps Direct you are dealing with a friendly, informative, personnel and supportive service.

Payment Methods:

  • Internet Transfer/Bank Deposit (see below for account details)
  • Visa or Mastercard through the Trade me Pay Now system
  • Cash on pick-up only
Bank Information:
Bank Name:  ASB
Account Number:  12 3040 0553201 00

We ask you please to make contact with us within 3 days after the auction, and make your payment within 5 business days afterwards. When you make payment please use your name and the auction number as reference to avoid any delays. Also you can make it faster by sending your delivery address details via Trade Me.

Prive invoice: All prices are GST inclusive. GST invoices are automatically sent. Please retain your invoice for warranty purposes.

Shipping:
We use Castle Parcels for all shipping. Castle Parcels is a large, well-established and reliable national courrier company whose priority is to ensure that packages are delivered in the best possible time and condition. All packages are fully insured if lost or damaged. We aim to get the purchased goods out of the store within 24 hours of receiving payment or sooner if need be. NB Delays are to be expected week-ends and public holidays.
Picking-up of goods can be arranged.

Guarantees/Return Policy:
Your complete satisfaction is our aim. Our priority is to solve any problems that may arise in the quickest and most effective way possible.

  • We will replace or repair any item that is defective. Back to base warranty. Pumps Direct offers up to 2 years warranty on their products.
  • We will not refund if you simply change your mind

Privacy:
Your personal details are private and confidential.

Feedback:
Your feedback ensures a way of communication to improve our customer relations and do the very best we can to service all. We greatly appreciate any comments, suggestions or concerns to ensure the positive growth of our business. Thank-you for taking the time to let us know.