Contact Details


Address:  KENA KENA SHOPS
DONOVAN ROAD
PARAPARAUMU BEACH 5032


About the Store


Snipz Hair & Tanning has been established since 1992

We aim to supply you with the best Hair salon, Tanning studio and Beauty products we can find at bargain prices.

We are continually sourcing products that offer amazing quality and Value.


Store Policies


COMBINED AUCTIONS - save on courier delivery costs

Multiple auction purchases when paying by credit cards – each auction will have a courier charge, To combine auctions please do the following as outlined below .

Ask us to create a MEGA auction for you, using the Trademe question service give us a description or auction numbers of what you want to buy.

We will list a new MEGA auction, then you will know exactly what the combined courier charge will be before you do a BUY NOW. Once the new MEGA auction is created, we will then tell you the MEGA auction number to search for. Then with just one auction you can do a PAY NOW with your credit card.

Multiple auction purchases when paying by Internet transfer or bank deposit. After purchasing send us an email notifying us of the auction numbers, we will work out the best possible combined courier cost, then simply deposit the total that we work out for you.

Fixed price offers

When a fixed price offer is made, it will not be lower than the listed price… Buy now

PAYMENT METHODS

Internet Transfer / Bank Deposit / Credit cards via Trademe PAY NOW

Bank account details will automatically be sent to you after the auction ends

You must contact with us within 3 days after the auction, and payment should be made within 5 business days after the auction.

When you make payment please use both the auction number and your TradeMe member name as the reference. Especially important with a bank deposit and internet transfers. If the reference is incorrect or missing, it will cause delays to the transaction if we can’t work out who made the payment.

PRICE / INVOICE

Auction closed prices are GST inclusive and GST invoices are available on request.

SHIPPING

All orders will be shipped within 24hrs after receiving your payment.

Payment made via Internet transfer on the weekend, will show in our account Tuesday morning

During public holidays and weekends parcels are sent the next available working / business day.

RURAL DELIVERY addresses are set by NZ POST please respect that it is beyond our control, PLEASE BE HONEST WHEN SELECTING THE COURIER OPTIONS.

Order dispatched confirmation and Tracking numbers provided on request. All parcels can be tracked on the courier company web sites.

Courier post parcels are normally delivered over night, parcels may take longer on public holidays and weekends, parcels sent Friday are delivered Monday, no Saturday delivery.

Parcel post is normally a 1 to 3 day delivery service

Parcels delivered as per www.courierpost.co.nz / parcel post - www.nzpost.co.nz terms and conditions, see there web sites for details.

RETURNS/REFUNDS

We will replace or refund if:
  • Item is damaged
  • Item is defective, but excludes a problem being caused by your misuse
  • Item is incorrectly described in the auction listing
  • If we are unable to replace goods we will offer you the choice of a credit or a refund.
It will be the customer's responsibility to return damaged or defective goods – This will be necessary with damaged or defective goods before any solution can be achieved. We will refund the postage that you pay to send it back to us.

We may not refund if:
  • You simply 'change your mind'
  • Item was 'not what you expected it to be' or 'not what you imagined it to be’
If you receive defective or damaged goods then please contact us via e-mail stating clearly what the problem is.

We will contact you within 2 working days with a range of options to fix the problem. We aim for 100% customer satisfaction and will work closely with you to resolve any problems.

Privacy Policy

Privacy is important. We will never pass your personal information on to any third party. You can buy with confidence from us.