Selling FAQs
- How do I create a listing?
- How do I sell more than one of the same item?
- What are Trade Me's fees?
- What happens after the auction closes?
- How do I apply for a success fee refund?
Contact Us
- Our 0900 support line is currently unavailable but we've still got our internet connection so flick us an email if you need our help!
Making a Disputes Tribunal claim - for sellers
The Disputes Tribunal can assist you to resolve a dispute between you and another Trade Me member over a trade. If you’ve sold an item the dispute may be one of the following:
- The buyer pulled out of the trade.
- Feedback has been placed stating that your item was substandard when it was not.
- Goods were sent or a service provided but you never received payment.
There are other situations where it may be appropriate to seek assistance from the Disputes Tribunal. Please note that the Disputes Tribunal does not address debt.
Taking a claim
If you wish to take a claim against another Trade Me member, you can check out How to take a Disputes Tribunal claim.
More information
Find out more via our consumer guide on Disputes Tribunals. Trade Me takes Disputes Tribunal orders seriously and can help with enforcement of judgments.
You can find your local Disputes Tribunal online or in the blue section (Government section) of the White Pages under 'Justice, Ministry of'.
Visit the Disputes Tribunal website.