Welcome to BZ Tech. Refund : 1: Refund is only given if item is faulty, you need to notify us in 7 days after received the item and return the item in the following 7 days. The returned products and accessories must be in original condition. Postage is not refund. We do not refund the item if you changed your mind. 2: The warranty is based on the item description and the warranty will not cover item misused 3. If the item need to send back for refund,replacement or repair, you pay the postage to send us and we pay the postage to send back. 4: Accessories warranty : for car mount, battery and software,due to they are consumable and depends on how people used them, maybe there will be a basic cost.
Please check everything once you received the item and let us know in 3 days if anything is missing. 6. Pick up policy: Location in Northshore, Time is Monday to Friday after 7pm or Weekends, please bring your reference. Regards