We do our very best to answer all emails, questions & queries during our normal opening hours. Should you not receive a reply please let us know or contact us on our phone line.

Completing Your Purchase:

You must make contact with us within 3 days of winning an auction. Payment must be made within 7 working days, unless alternative arrangements have been made prior.

Providing us with your shipping details through Trade Me at the time of purchase helps us complete your order faster. We recommend this if you are requiring an urgent delivery.