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- Customer Centricity
Customer Centricity
TRADEME
We strive to offer quality products, however we understand sometimes damages can occur, please contact us with evidence regarding your order (send us photos).
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Questions and communication will be answered during transaction hours
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1. Transactions are processed Monday to Friday.
2. Shipping is only processed Monday to Friday.
3. We do not operate/process transactions after Friday lunchtime and weekends and public holidays.
4. Any additional information about your order can be contact from the transaction details or sending a message
?
Questions and communication will be answered during transaction hours
?
1. Transactions are processed Monday to Friday.
2. Shipping is only processed Monday to Friday.
3. We do not operate/process transactions after Friday lunchtime and weekends and public holidays.
4. Any additional information about your order can be contact from the transaction details or sending a message
Automatic Trademe notifications of purchase should be automatic.
If you have not received any emails or contact with your trademe purchase, please contact us immediately, sometimes technology can be at fault.
Dispatch and Processing Orders
Goods need to be paid for in full before Processing the order and dispatch for delivery.
Delivery information will be email as soon as we receive it. Delivery updates should be referred to the delivery service company.
Assembly of Goods
Some items require basic assembly,
Pet Beds often come a compact bag, you will need to fluffy up the goods, and perhaps lightly steam to remove creases
Pet toilet boxes often come dissembled, basic applying clips to the clip holes and displaying the toilet correctly upwards is needed.
Some items require basic assembly,
Pet Beds often come a compact bag, you will need to fluffy up the goods, and perhaps lightly steam to remove creases
Pet toilet boxes often come dissembled, basic applying clips to the clip holes and displaying the toilet correctly upwards is needed.