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Customer Centricity
Trademe questions and emails will be answered during operating hours. Your purchase will be dispatched within 24 hours (Business days) of receiving your payment. Dispatch confirmation email along with an invoice will be sent to all customers. If you need any further assistance with you purchase, we will surely assist you until the matter is resolved.
Assembly offer – Please do let us know if you would like your units to be assembled by us for a reasonable price. We have cabinet makers available. Once assembled, shipping charge and duration may vary.
Choice of Color/design – Where a product listed has various options such as color, size, RHS/LHS features, please advise us of your preference. Where no instructions are given, product readily available in stock will be dispatched. Colors strictly subject to availability.
Information Error - We strive to make every piece of information as accurately as we could. In the event a product is listed at an incorrect price or with incorrect information due to typographical error. We shall have the right to refuse or cancel any such orders and refund the full amount received.