- Store help
- Phototools >
- Customer Service
Customer Service
Our Trade Me page is managed Monday to Friday 9.00am – 5pm. We will endeavour to answer all questions, emails and winning auctions within the same working day. If an auction is won after 3.30pm contact may be made the following working day.
GST TAX INVOICES:
We are a GST Registered Company and a GST Invoice will be provided with every sale.
FEEDBACK
Our feedback gives you good assurance about our products, and services. Thousands have purchased from us and you can learn a lot about us through their opinions. We will place a positive feedback for you once the payment is received and we will appreciate if you could do the same if you are satisfied with the product you receive.
If you are unsatisfied with your purchase, please contact us before placing a neutral or negative feedback. We will try our best to resolve the issue.