
- SmartGear NZ >
- Customer Service
Customer Service
Our Trade Me page is managed Monday to Friday 9.00am – 5pm. We will endeavour to answer all questions, emails and winning auctions within the same working day. If an auction is won after 3.30pm contact may be made the following working day.
GST TAX INVOICES:
We are a GST Registered Company and a GST Invoice can be provided with every sale.
FEEDBACK
Our customer feedback serves as a testament to the quality of our products and services, providing you with confidence in your purchase. With thousands of satisfied customers, their opinions offer valuable insights into our offerings. Upon receiving payment, we will gladly leave positive feedback for you, and we kindly request the same if you are satisfied with your product.
Should you encounter any dissatisfaction with your purchase, we encourage you to reach out to us before considering leaving neutral or negative feedback. Our team is dedicated to resolving any issues promptly and ensuring your satisfaction.