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FAQs
Do you accept lay-buy, payment plans?
Yes, we do. We accept instalments on a case by case basis, usually weekly, fortnightly or monthly, with a negotiable timeframe of 3-12 months. To discuss what works for you please contact us.
After I place an order, when can I expect to receive my item?
We endeavour to dispatch items within 7 days providing payment has been cleared. If the piece requires a valuation or alteration please allow up to 14 days.
How long does re-sizing take?
Sizing can generally be done in 5 days, depending on the workload of our jeweller.
Will my purchase have a gift box?
Yes Definitely, all our items will be securely packaged and presented in a quality ring boxes. If you would like free gift wrapping, do let us know!
Are your stones genuine?
Yes, we guarantee our gemstones and diamonds are natural genuine stones.
It will be clearly stated if the piece contains glass, synthetic stones as is sometimes the case in vintage and antique jewellery.
Can I come an view your pieces?
Yes and no, some items are help locally in Cambridge and can be viewed. However, others are held in other locations and are not available for prior viewing. Please contact us to enquire about viewing a particular piece.