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FAQs
CUSTOMER SERVICE
All emails and questions will be answered between our working hours 0900 to 1700 (GMT+12:00) from Monday to Friday.
We try and respond to emails as soon as possible however due to the high volume of emails our reply may take up to 2-3 working days. We endeavour to reply to all emails, in the event that you have not received a response within 3 working days please check your junk box, spam & pop-up filters.
PRICING ERRORS
Although we do our best to ensure prices stated in our store are accurate, errors can occur from time to time. Where a pricing error occurs (subject to applicable law that cannot be excluded), we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase.