- Photogear >
- FAQs
FAQs
|
FEEDBACK
Our feedback gives you good assurance about our products, and services. Thousands have purchased from us and you can learn a lot about us through their opinions. We will place a positive feedback for you once the payment is received and we will appreciate if you could do the same if you are satisfied with the product you receive.
If you are unsatisfied with your purchase, please contact us before placing a neutral or negative feedback. We will try our best to resolve the issue. Our contact phone numbers are 09 4792886 or 021859868.
PRICING AND PRODUCT INFORMATION
Every effort is made to ensure the prices and product information on our website are accurate. Instances may arise in which a product(s) are priced incorrectly on the website or where the product information supplied is inaccurate. Photogear will not be held bound by the incorrect price(s) in cases where such error(s) occur. If for any mispriced item’s correct price is higher than our stated price, we will, at our discretion, contact you for instruction before shipping or cancel the order if you no longer wish to proceed with the transaction. Due to fluctuations in exchange rates and consequent variances in our local suppliers’ pricing, as well as the occurrence of periodic supplier price increases, Photogear cannot guarantee that the price at which an item is backordered will be the price at which the goods will be sold once stock has landed in Auckland. In such instances Photogear will either refund the customer the price paid or charge the difference in price to the customer should the customer still wish to go ahead with the transaction. Photogear will not be held responsible for errors in the product information supplied.
GST (Goods and Services Tax)
GST is charged at 15%. All prices listed on Photogear’s website are inclusive of GST unless otherwise stated.
|