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FAQs
Contact Policy:
Any emails, questions, or queries will be responded to as soon as
possible on the same day.
Customer service:
Our Customer Services Department (work operational hours listed above)
is available and happy to answer any questions & queries you may have
via Trademe or Email.
Feedback:
We recommend that Buyer leave their feedback after their items are received.
Please contact us FIRST to fix any problems or issues BEFORE placing
negative feedback. Negative feedback does not solve any problem.
Any emails, questions, or queries will be responded to as soon as
possible on the same day.
Customer service:
Our Customer Services Department (work operational hours listed above)
is available and happy to answer any questions & queries you may have
via Trademe or Email.
Feedback:
We recommend that Buyer leave their feedback after their items are received.
Please contact us FIRST to fix any problems or issues BEFORE placing
negative feedback. Negative feedback does not solve any problem.