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FAQs


Q: Can I cancel my order?
A: Orders can be canceled before they are dispatched. Please contact us as soon as possible if you wish to cancel your order.
 
Q: Do you ship internationally?
A: Currently, we only ship within New Zealand.
 
Q: What should I do if I receive a damaged item?
A: If your item arrives damaged, please contact us immediately through TradeMe with photos of the damage and your order details. We will arrange for a replacement or refund in accordance with TradeMe’s policies.
 
Q: How can I contact you for further inquiries?
A: You can reach us through TradeMe’s messaging system for any additional questions or concerns.