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- FAQs
FAQs
1. Do you offer shipping services? Yes, we offer fast and reliable shipping services to ensure your orders reach you promptly. Shipping rates and delivery times may vary depending on your location Urban $8 Rural $12
2. What payment methods do you accept? From our trademe store we offer Ping and Afterpay
3. Can I return or exchange an item if it doesn't fit or meet my expectations? Absolutely! We understand that finding the perfect fit is crucial, so we offer a hassle-free return or exchange policy. Simply return the item within 30 days of purchase in unused condition with all original packaging for a full refund or exchange.
4. Do you offer any warranties on your products? Many of our products come with manufacturer warranties to ensure your satisfaction and peace of mind. Please refer to the product description or contact us for more information about specific warranty coverage.
5. Can I track my order once it's been shipped? Yes, you can easily track your order using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about your order's status, feel free to reach out to our customer service team for assistance.
7. How can I contact customer support if I have any questions or issues? Our dedicated customer support team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful assistance to ensure your shopping experience is enjoyable and stress-free.