General

We’d love to hear from you, either suggestions or improvements.

If you have ANY issue with your purchase at all, we are happy to provide a remedy.

Please contact us first before placing neutral or negative feedback that does not help resolve any issue or fix anything whereas an email communication will.

Note: ALL IMAGES DISPLAYED ON SITE ARE FOR REFERENCE PURPOSE ONLY, ACTUAL PRODUCT MAY VARY, IF IN DOUBT, ASK.

Disclaimer and Limitation of Liability

Although every effort will be made to ensure the information on this website is kept up-to-date and accurate, we cannot assume liability for any loss or inconvenience caused by inaccuracies or errors concerning any products or services. For the latest information and confirmation on any goods or services, please message us on TradeMe or call us, visit us and one of our staff members will be pleased to assist.

In no event shall The Toolshed be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.

Warranties

When choosing our collection the best of care goes into sourcing suitable pieces for you to enjoy for a reasonable amount of time.Under our guarantee, faulty items that meet our conditions of care and use will be repaired, replaced or a refund will be issued at The Tool Shed's discretion.

The Tool Shed will repair or replace any goods, which fail to comply with Consumer Guarantees Act 1993.

Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.

Our warranties cover manufacturing defects, please note that the guarantee does not cover faults arising from:

Normal wear and tear

Accidental damage or mistreatment

For any claim to be made the item must be sent directly to the purchasing store. Contact details for each of our stores can be found by clicking here.

Warranty does not cover indirect or consequential damage resulting from the defects or inaccuracy or inoperativeness of the product