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doublecb (338
)
| 2/3/26 | paradiselifesty was the seller | | (#5792402120) |
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| | good fast trader thankyou |
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peterp61 (897
)
| 1/3/26 | paradiselifesty was the seller | | (#5735043998) |
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| | Took a while but eventually arrived and all good |
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f1eng (336
)
| 1/3/26 | paradiselifesty was the seller | | (#5734772498) |
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| | Good trade |
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ran161 (32
)
| 28/2/26 | paradiselifesty was the seller | | (#5755962326) |
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| | takes time but ok |
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lalapanzi (549
)
| 28/2/26 | paradiselifesty was the seller | | (#5723329100) |
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| | Awesome |
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annav7 (102
)
| 27/2/26 | paradiselifesty was the seller | | (#5735032317) |
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| | cool took a while but turned up all good |
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cash62 (7
)
| 27/2/26 | paradiselifesty was the seller | | (#5768093178) |
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| | not much happening since we paid for it at the start of the month very poor updates |
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angelascarfe (13
)
| 27/2/26 | paradiselifesty was the seller | | (#5725881901) |
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| | UPDATE: I received a refund??
Sadly I really like the cabinet. I would still buy it if delivery could be guaranteed.
Took too long from order date & tracking was impossible with no updates for weeks.
I have had responses from my followup emails but they appear to be computer generated with the same excuse that their "logistics partner" in Sydney has technical issues. It felt like I was being scammed. The seller needs to do better around communication. |
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snoofie65 (2025
)
| 27/2/26 | paradiselifesty was the seller | | (#5760003483) |
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| | It has been three weeks and no eta communication- I emailed at the beginning of the week and no response. |
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zifaro (345
)
| 26/2/26 | paradiselifesty was the seller | | (#5735027457) |
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| | excellent will do the job well. |
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michelle0071 (128
)
| 26/2/26 | paradiselifesty was the seller | | (#5724447640) |
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| | Absolutely disgusting service- our solar panel never arrived after multiple promises via email - delay after delay after excuse after excuse! Then… promised to refund our money in 2-4 days… 2 weeks later NOTHING!! And still waiting for my money back!!!
Do not trade with this person. |
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del2169 (36
)
| 26/2/26 | paradiselifesty was the seller | | (#5758553777) |
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| | delivery very slow. 3 weeks and it hasn't left Australia yet. |
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dawn452 (241
)
| 25/2/26 | paradiselifesty was the seller | | (#5736189558) |
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| | bit of a wait, but patience is key with these fine folks |
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slaysway (20
)
| 25/2/26 | paradiselifesty was the seller | | (#5733446260) |
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| | FALSE ADVERTISING!!!Do not buy the “pet sofa” - it has a photo of a Large dog on it, sitting comfortably, however, once it arrives it is only suitable for a small cat.
Completely unusable, not to mention the port communication and also after reading other feedback got the same automatic “there has been an issued with your order” which was clearly a distraction method that the delivery takes over a month, and the tracking doesn’t work.
$200 out of pocket for a product I can’t Use ?? |
| | trader responded: | 26/2/26 |
| | Hi Apologies for the inconinence. We have sent you couple of follow ups already to rectify this, please respond to our email so that we can assist you further. We will look forward hearing from you soon.
Always here to help
Team Paradise Lifestyle |
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mellowship (202
)
| 25/2/26 | paradiselifesty was the seller | | (#5770907201) |
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| | awesome supplier |
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terakaujoinery (17
)
| 25/2/26 | paradiselifesty was the seller | | (#5754158976) |
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| | Its been 3 weeks and still hasn't arrived. not great communication, and tracking doesn't work. |
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nonz13 (173
)
| 25/2/26 | paradiselifesty was the seller | | (#5763921321) |
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| | let's be honest here,I should have read other feedback before placing and orders as it would have saved alot of hassle. Tracking details and information doesn't exist and never gets updated. No email or communication around any tracking updates and still never received after a month of waiting. I did get a refund after all that though but didn't appreciate all the hassle chasing things up. it shouldn't be this hard |
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srp5 (419
)
| 25/2/26 | paradiselifesty was the seller | | (#5759389273) |
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| | Excellent trade, Great product, Fast shipping.AAA+ |
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srp5 (419
)
| 25/2/26 | paradiselifesty was the seller | | (#5759404600) |
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| | Excellent trade, Great product, Fast shipping.AAA+ |
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Ndlovu888 (2735
)
| 25/2/26 | paradiselifesty was the seller | | (#5767997480) |
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| | I give up. Numerous emails, numerous generated responses and still no product. Now sitting in Melbourne for the last week after asking when this was going to be shipped. Product hasn't moved an inch. I have since bought a new one from another company and it arrived within three days of order. I wouldn't recommend buying from this company and I wish I had done my research a lot more. Very disappointed and now out of pocket. I will try and see if I can get my money back, otherwise, enjoy my $75!! |
| | trader responded: | 25/2/26 |
| | Hi
Apologies for the inconvenience. We responded to your email on 20/02 with tracking details. Tracking details are moving fine, no delays as per your purchase date and the advertised delivery timeframe. We have sent you another detailed order update email this morning. Please check and advise further.
We will look forward to hearing from you soon.
Always here to help
Team Paradise Lifestyle |
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patjennings1973 (68
)
| 24/2/26 | paradiselifesty was the seller | | (#5749507796) |
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| | Good trade, Good communication |
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garbro (568
)
| 24/2/26 | paradiselifesty was the seller | | (#5720984438) |
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| | Took time to arrive, but good communication |
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wellok (813
)
| 24/2/26 | paradiselifesty was the seller | | (#5747686197) |
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| | Thank you the product was as described however if you want to be successful you will have to improve your freighting Service good luck ? |
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bebeanne2 (456
)
| 24/2/26 | paradiselifesty was the seller | | (#5729391101) |
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| | Have heard there is a delay |
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kattm25 (25
)
| 23/2/26 | paradiselifesty was the seller | | (#5761530944) |
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| | Suggest u pay with ping and lodge complaint within 30days of purchase otherwise you'll be out of luck, like others got generated 'item was damaged and needed re shipping' I'm certain this is just a delaying tactic to get you past the 30days of no refunds. Shipping company not real will sit still for weeks hoping you won't file a dispute till it's to late. Always pay with ping it's the only way to get refunds now iv heard! Awaiting to hear from trademe will update with outcome |
| | trader responded: | 24/2/26 |
| | Hi Apologies for the inconvenience.
The tracking details you received are correct, Please follow the instructions we mentioned our tracking emails. We have sent you an another detailed email with all the tracking numbers of your packages. Please feel free to get in touch if you have any questions or if you need any further information from our side.
Always here to help
Team Paradise Lifestyle |
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v8.90 (278
)
| 23/2/26 | paradiselifesty was the seller | | (#5764872410) |
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| | Great Trade. No Problems. |
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nanny49 (134
)
| 23/2/26 | paradiselifesty was the seller | | (#5744094571) |
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| | The company have maintained contact with me which I have appreciated. I still don’t have the product and have suggested they consider who they use to ship there products. The first time sent the goods were damaged by shippers. Company replaced ?? and resent and still nothing has been delivered. I am not blaming the company but their shippers leave a lot to be desired. I will update when received. I do not want to be unfair to the company. |
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ruby216 (68
)
| 23/2/26 | paradiselifesty was the seller | | (#5711586089) |
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| | Still not received , tired of waiting , will cancel and request money refunded, keep saying still in Sydney . Need for husbands memorial will get one in nz . |
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bjs11 (718
)
| 22/2/26 | paradiselifesty was the seller | | (#5728919958) |
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| | It arrived. Thanks |
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rugbylove87 (24
)
| 21/2/26 | paradiselifesty was the seller | | (#5711266577) |
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| | Really happy with the product. It took 6 weeks to receive my item but it clearly stated in the description of my item that there would be 4-6 week delivery time frame. So no complaints from me. Thanks |
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garsig (3
)
| 21/2/26 | paradiselifesty was the seller | | (#5747094113) |
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| | un able to place any feed back on product as it has not been received as yet, the supplier has been average in communication, will place further feedback when item i purchased had been delivered., |
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oneoffdesigns (30
)
| 21/2/26 | paradiselifesty was the seller | | (#5731673284) |
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| | I am still waiting, it's been over a month and they only placed it to be shipped almost a month AFTER I made the purchase :(. I was willing to accept it may take up to a month to arrive but not for them to take almost a month to actually PLACE THE SHIPPING ORDER...as far as I can tell it's still in Australia. I emailed the company to ask where it was and have not had any reply other than a auto generated shipping notice. Not happy. Still waiting for item and actual communication from them |
| | trader responded: | 21/2/26 |
| | Hi Apologies for the inconvenience.
We have sent you order updates on your Trademe account registered email address and have sent you another email this morning. Kindly check your both Trademe account registered email address and your other communication emails. We will look forward hearing from you soon. |
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pupstertech (90
)
| 21/2/26 | paradiselifesty was the seller | | (#5761513453) |
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| | I do not believe this seller ever intended to complete the sale.
I have since received a full refund.
For anyone considering purchasing: Trade Me’s dispute process has a 4-week timeframe. The seller appeared to deliberately delay dispatch for that same period, which prevents you from initiating a refund request within the system.
Please be cautious. |
| | trader responded: | 21/2/26 |
| | Hi
We have responded to you email with 7 minutes of receiving it, please check your email and advise further |
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mpp6 (4
)
| 21/2/26 | paradiselifesty was the seller | | (#5730034329) |
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| | Sorry, but this is going to be a very negative feedback. I am in the same boat as the other people on here who still havent received their goods and yet keep trying to contact Paradise Lifestyle. They keep saying your order is being shipped and yet I still have not received it, nor am I able to track it. My order seems constantly on its way and doesnt arrive. This is NOT the way to do business Paradise Lifestyle! |
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bomao1 (0
)
| 21/2/26 | paradiselifesty was the seller | | (#5754088611) |
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| | waiting for my order I haven't received I can't track it I might need to claim first and last time I order I am ? |
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scuba300 (194
)
| 20/2/26 | paradiselifesty was the seller | | (#5758550123) |
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| | delivery sucks as it's been over 3 weeks and no goods , communication sucks as I've emailed no reply , basically they are not good to deal with |
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john_66 (1344
)
| 20/2/26 | paradiselifesty was the seller | | (#5778881296) |
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| | it's been 5 days I've asked about my tracking number which says will be delivered to me within 2 days and all I get is a computer-wise miss respect saying no looking to it what I waste of time company this is can't even have to consideration to get back to you and let you know what's happening do not recommend this company |
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sldesilva (379
)
| 20/2/26 | paradiselifesty was the seller | | (#5713756444) |
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| | This is a terrible company to deal with. The product has not shown up. It is now been six weeks and at my last communication with them they told me the product still hasn’t left Australia.
I’ve been in the Transport industry for years and I believe that they are stock piling orders to fill containers before shipping hence the reason they tell you it’s going to take four weeks for it to arrive. They come up with multiple excuses and their communication is appalling |
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gina124 (382
)
| 20/2/26 | paradiselifesty was the seller | | (#5759752188) |
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| | have had no replies to emails. has been 4weeks awaiting delivery. not happy.. |
| | trader responded: | 20/2/26 |
| | Hi
Rest assured, your order has been processed and shipped out already. We have sent you the tracking details to your email. Please check that sometimes tracking emails land in the SPAM/JUNK folder.
Order date: 03/02 its not 4 weeks since you placed an order
I have triggered another tracking email. Please see if you have got it?
According to the current advertised delivery timeframe and your purchase date, your package is still within the advertised delivery timeframe. Therefore, |
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mellow100 (573
)
| 20/2/26 | paradiselifesty was the seller | | (#5732967941) |
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| | Bought a couple of these great flexi gates now, they last , and are well made.thanks |
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scottishkiwi2 (167
)
| 20/2/26 | paradiselifesty was the seller | | (#5723048863) |
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| | great trade |
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tapper42 (45
)
| 20/2/26 | paradiselifesty was the seller | | (#5733748370) |
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| | They are trying but it is taking so long to get something from Australia! |
| | trader responded: | 20/2/26 |
| | Thank you so much for sharing the feedback outlining no contact from our side.
We did send you 2 emails after your purchase and we responded to your email on 30/1 with an order update. Then, further dispatch confirmation with tracking details was sent to you on 11/02
We have sent you an another email this morning, Kindly check your Trademe account registered email address to find our emails. |
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ellen296 (7
)
| 19/2/26 | paradiselifesty was the seller | | (#5752459309) |
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| | awesome |
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kufra (278
)
| 19/2/26 | paradiselifesty was the seller | | (#5735277450) |
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| | I finally got it. not fitted yet |
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bennyburger (447
)
| 19/2/26 | paradiselifesty was the seller | | (#5742640740) |
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| | have not received 3 weeks in, dispute lodged |
| | trader responded: | 20/2/26 |
| | Rest assured your order has been processed and shipped out already. We have sent you the tracking details to your email. Please check that sometimes tracking emails land in the SPAM/JUNK folder.
I have triggered another tracking email. Please see if you have got it?
According to the current advertised delivery timeframe and your purchase date, your package is still within the advertised delivery timeframe. Therefore, please expect delivery within the advertised timeframe. |
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greendragon (136
)
| 18/2/26 | paradiselifesty was the seller | | (#5742642879) |
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| | excellent trade. thanks. |
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haimz007 (39
)
| 18/2/26 | paradiselifesty was the seller | | (#5731540887) |
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| | Unfortunately, the vanity has arrived with a broken mirror.
This has happened in transit, and you can see from the vein crack.
Please send a full refund, a full replacement or a replacement mirror ASAP. |
| | trader responded: | 20/2/26 |
| | Hi
Apologies for the inconvenience. We do have sent you an email with a solution, awaiting for your response. Please advise so that we can assist you having this resolved for you. We did sent you couple of follow ups already
Will look forward hearing from you soon.
Always here to help
Team Paradise Lifestyle |
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carsie (243
)
| 18/2/26 | paradiselifesty was the seller | | (#5772445725) |
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| | Great understanding seller - I made an error and was rectified really fast. Recommend there store . |
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thewheres (393
)
| 18/2/26 | paradiselifesty was the seller | | (#5761661181) |
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| | Excellent Thankyou for the fast delivery and communication cheers from thewheres |
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clived52 (7
)
| 18/2/26 | paradiselifesty was the seller | | (#5743551646) |
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| | Service extremely poor - 2they took 2 weeks just to pick and pack the 2 items in my order.
When contacted they obviously had a standard line for anyone querying an order delivery time it took far to long for my product to arrive.
Products are good but service lets them down - will not use them again and do NOT recommend them.
Placed orders with other suppliers at the same time and they were delivered within a couple of days.
Cheers
Clive |
| | trader responded: | 18/2/26 |
| | Order date: 27/01
Advertised delivery timeframe: Delivery Timeframe: Estimated 2-4 weeks (Business Days). An additional 7-10 Business Days for Rural Deliveries.
Order Delivered: 18/02
Our advertised delivery timeframe includes the logistics handling time. Your order was delivered with the advertised and considering your RURAL delivery address, |
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