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- Refund Policy
Refund Policy
Refund Policy:
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Refunds will not be offered after the item has been used. Second hand goods are sold in a ‘as is’ condition and described as accurately as possible.
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Refunds will not be offered if buyer changes their mind, or if item is 'not what you expected'.
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Original postage charges are non-refundable.
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All items must be returned to us for full assessment BEFORE refund will be issued.
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Refunds are processed by Renovation Warehouse after the goods have been fully checked and the buyer advised of the outcome by e-mail.
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Refunds due to 'change of mind or wrong product selection' will be at our discretion and will incur a 15% deduction.