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Returns
We have a 12-month warranty on all products against manufacturers defects.
A Customer will be taken to have accepted Goods received by them as being in accordance with its order unless it notifies 0508TempFence in writing of its claim within 7 days from the date of receipt of the Goods.
No return of Goods that are allegedly defective or faulty will be accepted by 0508TempFence unless 0508TempFence has given prior written authorisation for the return of the Goods.
For the return of any Goods, the Customer must:
i) provide to 0508TempFence a written statement setting out the reasons for return of the Goods;
ii) give 0508TempFence details of the original invoice number and the date of delivery of the Goods;
iii) provide to 0508TempFence a copy of the receipt or delivery docket relating to the Goods;
iv) return the Goods in their original condition as at the time of their sale;
v) return the Goods themselves, or pay for any transport and other costs associated with returning the goods;