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Returns
Your satisfaction means the world to us.
If the item is faulty or not as described, we accept returns within 30 days from the date of receipt.
Returned items must be unused and in original packaging.
If the return is not due to a product fault, the buyer is responsible for return shipping costs.
Change of Mind Returns
If you are not satisfied with the item or simply change your mind within 30 days of receiving the product, we are happy to offer a full refund as long as:
If you are not satisfied with the item or simply change your mind within 30 days of receiving the product, we are happy to offer a full refund as long as:
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The item is unused and in its original, undamaged packaging
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The return is initiated within 30 days of receipt
Please note: The customer is responsible for the return shipping cost in this case.
Please contact us via Trade Me messages to request a return. We will respond within 24 hours.