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Returns
If goods have been damaged in transit, the customer should acknowledge receipt of “damaged goods”. They should contact Bronco’s Outdoors as soon as possible so a claim can be lodged.
If after unpacking, the goods are found to be faulty or incomplete, the customer must contact Bronco’s Outdoors to determine whether they should be returned.
We do not offer refunds – please choose your products carefully. (Refunds may be issued depending on the circumstance)
Our staff will test all returned products to determine the nature of the defect. If an item is deemed to have been in good working order, the item will be returned to the customer. A fee may be charged for testing, handling, and return shipping. If there is a fee, This fee then needs to be paid before your goods will be returned.
All sales of goods by Broncos Outdoors, except those used for business purposes, are governed by the provisions of the Consumer Guarantees Act