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- Returns
Returns
Goods are not returnable simply because you changed your mind.
Any faulty or incorrectly supplied goods are fully returnable as per "our Guarantee".
Where possible a replacement will be provided. If a replacement is not possible a refund will be given.
We aim for 100% customer satisfaction, in the unlikely event of your item arriving faulty we will exchange only if:
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item is damaged
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item is defective
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you notify us witin 7 days
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in the unlikely event your item cannot be exchanged we will offer you a refund
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all refund does not include postage price
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we do exchange for size, but postage at buyer's cost
We will do our best to resolve any problem as soon as possible.