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Returns
Please choose carefully, as we are an outlet store, we do not offer returns or an exchange if you have changed your mind about an order.
If goods are faulty (& this hasn't been disclosed when purchasing), we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
What do I do if my order has arrived damaged or has missing parts?
For damaged/faulty items shipped to you in the last 30 days we will be happy for you to return your items at no cost.
Please email with your reason for return. Include your name and order number in the email.
I have not received a refund for my returned item/s?
This process can take up to 10 working days. We will notify you by email when we have received your return and processed your refund.